Our intelligent virtual agents collect information provided to them from the customer/user in the form of statements. These statements may contain personally identifiable information including names if searching for open public cases, addresses if asking for directions, and/or email addresses if the customer would like to be contacted.

Information provided to our intelligent virtual agents is used to gather information for the user to better assist them. This information in the form of anonymized utterances (statements submitted to the agent for understanding), is used to train the virtual agents on the intentions of human customers/users. Statements are maintained for no more than thirty (30) days.

At no time does the Clerk of the Superior Court of Maricopa County share with any other agency the information obtained through interactions between customers/users and our intelligent agents.